WooCommerce Sales Automation

Connect with customers
automatically — at every stage.

CartCue lets you build If → Then automations called Plays. Set them up once and they’re always on — recovering carts, welcoming first-timers, winning back lapsed buyers, and following up after every order, all without you lifting a finger.

Always on, no delays
Data stays on your server
No per-email fees
5-minute setup
CartCue · Active Plays
🛒
Cart Recovery
IF cart_abandoned → wait 1h → email
● Live
🎉
First-Order Welcome
IF order_paid AND first_order → now
● Live
↩️
Win-Back Lapsed
IF inactive > 30d → email + coupon
↑ Fired ×7
Review Request
IF order_paid → wait 3d → ask
● Live
$3,140
Recovered
53
Carts saved
34%
Recovery rate
69%
Average cart abandonment rate — most stores recover none of it
$18B+
Lost to abandoned carts globally every year
5 min
To activate your first Play and start recovering revenue
$59/yr
Annual license for Pro · cancel anytime
How CartCue Works

Build automations that work as hard as you do

Every Play is a simple IF → THEN rule. You set the trigger, choose who it applies to, add a delay if needed, and define what happens. CartCue does the rest — automatically, at the right moment.

1

Pick your trigger

What starts the Play? A cart abandoned, a first order paid, a customer going silent — CartCue watches for it 24/7.

2

Set conditions & timing

Narrow it down — first-time buyers only, orders over $50, specific products. Add a wait step for perfect cadence.

3

Define the action

Send an email, generate a coupon, upgrade a customer role, or fire a webhook. Activate. It runs itself from here.

Reach Out at the Right Moment

Every stage of the customer journey — covered

From the first time someone visits your store to their fifth order, CartCue has a Play for every critical moment. Set them up once — they’re always on.

👋
New Subscriber
Welcome them instantly
🛒
Cart Abandoned
Recover within the hour
🎉
First Order Paid
Welcome & build loyalty
Post-Delivery
Ask for a review
↩️
Gone Quiet
Win them back
👑
VIP Threshold
Upgrade & reward them
Free Plays — On WordPress.org Right Now

The four plays that pay for themselves immediately

Activate these in minutes. Each one connects you with a customer at exactly the moment they need to hear from you.

↩️   IF THIS HAPPENS…
A previous customer goes 30 days without placing another order
PLAY THIS
Send a personal “we miss you” email — optionally with a discount coupon — to pull them back before they forget you exist
Why this makes you money: Customers who bought once are 5× more likely to buy again than cold traffic. Re-engaging them costs nothing. A cooldown timer means you’re reconnecting, not spamming.
🎉   IF THIS HAPPENS…
Someone completes their very first order in your store
PLAY THIS
Instantly send a warm, personal welcome email — not a receipt, a real “thank you for choosing us” that makes them feel valued from day one
Why this makes you money: Second purchases happen 33% more often when a first-time buyer feels genuinely welcomed. This Play fires once per customer, forever, without you lifting a finger.
⭐   IF THIS HAPPENS…
Three days pass after an order is paid — enough time to receive and try the product
PLAY THIS
Send a “how was your order?” email asking for an honest review while the experience is still fresh
Why this makes you money: More reviews → better product rankings → more organic traffic → more sales. Most store owners never ask. CartCue asks for you, every single order, automatically.
Also Included Free

Six more triggers & tools at no cost

Payment failed, order refunded, order cancelled, status changed — CartCue covers the full order lifecycle, not just the happy path.

⚡ Auto coupon generation 📊 Revenue attribution reports 👁 Email open & click tracking 🔒 Unsubscribe compliance 🔄 Payment failed trigger ⚖️ Conditional rules engine
Install Free →
Real Numbers

What does this actually look like on a real store?

You don’t need a huge operation. Here’s the math at two store sizes — conservatively.

Start Recovering Revenue Free →
📦 Small store · ~$5,000/month revenue
IF avg_cart = $45 · abandoned_carts ≈ 140/month · recovery_rate = 14%
+$882 recovered every month
That’s $10,584/year from a single Play you set up once in 5 minutes.
🚀 Growing store · ~$30,000/month revenue
IF cart_recovery + win_back + review_snowball all running simultaneously
+$4,000–$6,000 recovered per month
Win-back alone reactivates 8–12 lapsed buyers/month. Reviews compound organic traffic over time.
💳 vs. Klaviyo / Omnisend / Drip
IF you’re paying $150–$400/month for a SaaS automation platform
Save $1,800–$4,800/year
CartCue Pro is $59/yr. No per-email fees. No subscriber limits. Your data stays on your server.
CartCue Pro — The Full Revenue Engine

More plays. Every moment. More money.

Unlock the complete customer journey — subscriptions, review rewards, VIP tiers, SMS, webhooks, and CRM syncing. CartCue Pro has a play for every scenario your store faces.

💳   IF THIS HAPPENS…
A customer’s payment fails at checkout — declined card, expired number, or a network hiccup
PLAY THIS
Wait 30 minutes, then send a direct link to retry — no friction, no searching for the order
Why stores love this: Most failed payments are accidents. A well-timed retry email recovers the majority before the customer shops somewhere else.
⭐   IF THIS HAPPENS…
A customer leaves a 4 or 5-star review on any product in your store
PLAY THIS
Instantly generate a unique 10% off coupon and send a personalised thank-you — reward the behaviour you want more of
Why it works: Reviewers who feel appreciated buy again. A 30-day coupon creates urgency without pressure. You get loyalty and social proof at the same time.
⚠️   IF THIS HAPPENS…
A 1 or 2-star review is posted on any product
PLAY THIS
Alert you immediately with the full review — product, reviewer, rating, content — before it’s even approved publicly
Why it saves you money: Responding quickly to a bad review builds trust with every future shopper who reads it. Reputation protected before any damage is done.
👑   IF THIS HAPPENS…
A customer’s lifetime spend crosses a threshold you set — $500, $1,000, whatever fits your store
PLAY THIS
Upgrade their account to VIP and send a “you’ve unlocked exclusive access” email with a loyalty reward
Why your best customers deserve this: High-value customers who feel recognised spend more. Automatic VIP tiers build loyalty without you tracking who qualifies.
💔   IF THIS HAPPENS…
A WooCommerce Subscriptions customer cancels their plan
PLAY THIS
Immediately reach out asking why — and offer to pause instead of cancel, or a renewal deal to come back
Why subscription stores need this: Cancellations caused by timing or cost — not dissatisfaction — are often reversible. A single email offering a pause saves 15–30% of preventable churn.
🗓   IF THIS HAPPENS…
A subscriber’s saved payment card is 14 days away from expiring
PLAY THIS
Send a friendly heads-up to update their payment details — with a direct link — before the next renewal fails silently
Why this prevents invisible churn: Expired cards kill subscriptions without anyone noticing. Most customers don’t realise until they lose access. This Play stops it before it starts.
Even More in Pro

SMS, Webhooks, Slack alerts, Birthday plays, Back-in-stock & CRM integrations

Chain plays together, fire webhooks to Zapier or Make, send an SMS for high-value carts, sync with your CRM on every trigger.

🔌 FluentCRM
📬 Mailchimp
📧 MailPoet
💬 SMS
🔗 Webhooks
🔔 Slack
See Pro Pricing →
Simple, Honest Pricing

Annual payment

Billed annually. No per-email charges. No subscriber limits. Cancel anytime.

Free
$0 forever
Install directly from WordPress.org
  • Up to 5 active plays
  • Abandoned cart recovery
  • First-order welcome email
  • Win-back lapsed customers
  • Automatic review requests
  • Email open & click tracking
  • Revenue attribution reports
  • Auto coupon generation
  • Community support
Download Free →
⚡ Best Value
Pro
$59/yr · single site
Billed annually. Cancel anytime.
  • Everything in Free
  • Unlimited active plays
  • 15 ready-made recipe templates
  • Subscription lifecycle triggers
  • Review reward & low-star alerts
  • Birthday & back-in-stock triggers
  • SMS action step
  • Webhooks & Slack notifications
  • VIP role & membership actions
  • FluentCRM, Mailchimp, MailPoet
  • Manual campaign mode
  • Priority email support
Get CartCue Pro →

30-day money-back guarantee. No questions asked.

Klaviyo starts at $45/month ($540/yr)  ·  Omnisend starts at $16/month ($192/yr)  ·  CartCue Pro = $59/yr. Your data never leaves your server.
Questions

Straight answers to what you’re wondering

Anything else? Email support@userelements.com — we reply fast.

Does my customer data go to anyone else’s server? +
No. CartCue runs entirely on your WordPress install. Emails go through your own mailer or SMTP plugin. No customer names, emails, or order data ever touch userelements.com or any third party. This matters for GDPR compliance.
Does cart recovery work for guest shoppers too? +
Yes. CartCue captures the email address the moment a guest types it in the checkout form — even if they leave before completing. No account required. Guests and registered users are both covered.
What WooCommerce version does CartCue need? +
CartCue requires WooCommerce 7.0+ and WordPress 6.2+. Tested up to WooCommerce 9.9. Fully supports High-Performance Order Storage (HPOS).
I’ve used all 5 free plays. Can I add more without Pro? +
The free version supports up to 5 active plays. CartCue Pro removes that limit entirely — unlimited plays. You’ll also see Pro-only triggers inside the editor, locked and labelled, so you know exactly what you’re unlocking.
Does the $59/yr renew automatically? +
Yes — CartCue Pro is billed at $59/year per site. You can cancel anytime before renewal and you’ll keep access until the end of your billing period. Multi-site licenses are available on request.
Will this replace my existing email marketing platform? +
CartCue handles triggered, event-based automation — things that fire automatically in response to customer actions. It’s not a broadcast newsletter tool. It works alongside Mailchimp, MailPoet, or FluentCRM, and CartCue Pro integrates with all three.
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Resources

Everything you need to get started

From setup to strategy — find instant answers, step-by-step guides, and automation ideas to help your store grow.

📖
Documentation

Help Center

Find instant answers and guided steps for building, activating, and troubleshooting your plays.

Visit the docs
🎓
Getting Started

Setup Guide

A step-by-step walkthrough of installing CartCue, activating your first Play, and understanding your revenue reports.

Read the guide
🔌
WordPress.org

Free Plugin Download

Install CartCue directly from the WordPress plugin directory. Reviewed, tested, and available in one click.

View on WordPress.org
Start building automations today

Your customers are waiting to hear from you —
at exactly the right moment.

Every cart that abandons without a recovery email is revenue you’ve decided not to collect. CartCue is always on, so you never miss the moment again. Free to install, five minutes to set up.

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